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Seller Protection on Half.com/Ebay?

April 2nd, 2015 at 04:18 pm

Today I got an email and picture saying one of the books I sold last month didn't make it to the buyer. They just received an empty envelope. So I issued a refund to the buyer for $4.34

There was no tracking or insurance on the package, and the envelope made it, but somewhere alone the way, someone opened it and the book was taken out.

Does anyone know if there is seller protection from ebay or half.com for this type of thing?

2 Responses to “Seller Protection on Half.com/Ebay?”

  1. FrugalTexan75 Says:

    Not that I know of, but I had something similar happen to me years ago. However instead of a $5 item, it was a $60 box of books ... That was a real bite in my pocket.

  2. Rosebud78 Says:

    Ouch, that sucks Frown I've bought things and gotten nothing but damaged/opened packages before, so I understand how frustrating it is from the buyer point of view. I love the Buyer Protection for that reason. but it kind of stinks that if you don't add insurance to a package, you can get screwed over as a seller by the post office/shipping company (even if it was accidental). And who puts insurance on a $2 book?

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